Deal Desk and Sales Operations Manager - Tavily

About Tavily:

We're building the search engine for AI agents. Our API is designed from the ground up to power RAG and real-time reasoning in AI systems. By connecting LLMs to high quality, trustworthy web content, we help developers build agents that are not only intelligent, but also informed.

We work with some of the most innovative teams in AI, from small startups shaping the ecosystem to the largest enterprises deploying AI at scale. Whether it's powering sales assistants, research copilots, or internal knowledge tools, we're the missing link between LLMs and the real world.

The role

We are looking for a Deal Desk & Sales Operations Manager to sit at the intersection of Sales, Finance, and Legal as Tavily scales its enterprise go-to-market motion. You'll be a trusted advisor to our sales team, helping structure and close complex deals while also owning the systems, data, and processes that keep our revenue engine running. As one of our earliest RevOps hires, you'll have the opportunity to build this function from the ground up. 

You’re welcome to work remotely from the United States.

Your responsibilities will include: 

• Quote-to-Cash: Own the end-to-end deal lifecycle — from quote creation and pricing approval through order form execution and booking — ensuring accuracy, compliance, and speed across Tavily's API and enterprise contract motions.
• Deal Structuring & Commercial Guidance: Partner directly with AEs to structure complex deals, advising on pricing, discount thresholds, payment terms, and contract configurations that balance customer flexibility with Tavily's revenue goals. 
• Sales Process & Tooling: Own the day-to-day administration and optimization of our GTM tech stack, including HubSpot CRM, our migration to SFDC and implementing a CPQ tool.
• Cross-Functional Liaison: Serve as the connective tissue between Sales, Legal, and Finance, shepherding non-standard terms and escalations to resolution without slowing down deal velocity. 
• Process Improvement: Identify friction points across the sales cycle and proactively drive improvements — whether that's building approval workflows, standardizing order form templates, improving rep onboarding, or documenting pricing policy

We expect you to have: 

• Deal Desk or RevOps Experience: 4–6 years in a Deal Desk, Sales Operations, or Revenue Operations role at a SaaS or high-growth technology company. 
• Commercial Acumen: Strong grasp of SaaS pricing models, subscription and usage-based contracts, and revenue recognition fundamentals (ASC 606/US GAAP). 
• Systems Fluency: Experience with contract management and e-signature tools (DocuSign, IronClad, or similar) and a track record of improving the systems around them. 

It will be an added bonus if you have:

• Usage-Based Billing Experience: Familiarity with API or consumption-based pricing models and the deal structures that come with them. 
• Early-Stage Exposure: You've built or helped build a deal desk or sales ops function at a Series A/B company where the playbook didn't exist yet. 

Key employee benefits in the US:

• Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) plan: Up to 4% company match with immediate vesting.
• Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote work reimbursement: Up to $85/month for mobile and internet.
• Disability & life insurance: Company-paid short-term, long-term and life insurance coverage.