Facilities Contract Officer. Permanent Full Time - Flexible Location

About the Organisation

Life Without Barriers is a leading social purpose, not for profit organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and refugees and asylum seekers.

Make a real difference in the lives of vulnerable Australians with this unique opportunity to provide both corporate expertise and community support. With a focus on people, not profit, Life Without Barriers’ (LWB) corporate services team partners with our direct support staff, clients, and their families to ensure we continue our mission to change lives for the better. If a truly inclusive, collaborative, and fast-paced work environment sounds like your next career move, this is an opening not to be missed.

We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disability to apply.

About the role

Reporting to the Facilities Contract Lead, you will be responsible for ensuring that all LWB properties are maintained in a safe and secure condition, suitable for use by LWB employees, clients, and visitors. In this role, you will collaborate closely with the Facilities Maintenance Vendor. You will manage the vacates, maintenance, and compliance requirements for all LWB-owned and leased properties.

This is a permanent full time position where you can work remotely from your preferred location in Australia, whether that’s from home or one of our offices. While most of your work will be remote, occasional travel and office-based work may be required. Additionally, you may be required to be on-call every four weeks for a seven-day period, with compensation provided for this duty.

Key Responsibilities

• Establish and manage day to day relationships with the facilities maintenance vendor through support with:
  • Site escalations, quality, time and safety reviews
  • EOT requests
  • Resolving site access issues
  • Modification requests
  • Commercial cleaning
  • PSI inspection processing
• Maintain an up-to-date property database and action all tickets received in a timely manner
• Coordinate the planning and performance of maintenance so it is carried out with minimal disruption to both the property and its clients
• Ensure closure and validation of work orders closure including cost reconciliation of invoice
• Coordinate the planning and performance of maintenance on leased properties with the managing agents/landlords of the properties
• Validate invoices via portal and cross check quotes to invoices received
• Ensure all contractors are inducted and compliant with all LWB policies and procedures
• Ensure all LWB properties meet HSE requirements and comply with all current legislative requirements
• Manage delivery of annual Property Safe Inspections for all properties
• Actively seek out opportunities and make recommendations to improve service and delivery

Skills & Experience

• A Class C Driver’s License
• Demonstrated experience in a similar role
• Demonstrated experience with facilities management software programs
• Demonstrated experience in managing competing priorities and to deliver high-quality outcomes within agreed timeframes
• Ability to effectively prioritise and execute tasks in a fast-paced environment
• Strong customer service and communication skills
• Strong problem-solving skills
• The ability to work collaboratively with a range of stakeholders including peers, employees, external organisations
• Proficient ability in the use of the Microsoft Office suite of programs

Successful candidates will be required to clear probity checks including a National Criminal History Record Check.

Benefits

• Join one of Australia’s leading social purpose organisations
• Excellent salary packaging benefits through Maxxia
• Optional monthly rostered days off

How to Apply

Include your resume and cover letter in one document, click ‘Apply’ and follow the prompts. For any enquiries relating to the position, contact Mikaella at recruitment@lwb.org.au. Candidates with disabilities who require adjustments to the recruitment process or the application form in an alternate format can visit https://www.lwb.org.au/careers/ for information on our access and inclusion work and how to contact us directly.

Applications close midnight AEST 13 July 2026.