Internal Tools Developer

Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We’re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.

That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first. 

As an Internal Tools Developer, you'll use your development skills, curiosity, ingenuity, and passion to solve problems to build and maintain custom tools for our customer service teams (Technical Support, Billing, Customer Success, Malware & Abuse, and Migrations). In this role, you'll be instrumental in empowering and enabling our teams to maximize their efficiency as they deliver the world-class support and customer service Kinsta is known for.

Kinsta is one of the top providers of managed hosting for WordPress, with a growing club of 120,000+ businesses including startups, universities, and Fortune 500 firms. We’re motivated by excellent quality and proud to have received a 97% satisfaction rating from our customers.

That's because, to us, each day is a chance to grow. As a team, we continuously inspire each other to learn new and better ways to make an impact. We own our jobs proudly - our leaders don't hold our hands, but they're in our corner whenever we ask for help - and our environment is flexible and remote-first. 

As an Internal Tools Developer, you'll use your development skills, curiosity, ingenuity, and passion to solve problems to build and maintain custom tools for our customer service teams (Technical Support, Billing, Customer Success, Malware & Abuse, and Migrations). In this role, you'll be instrumental in empowering and enabling our teams to maximize their efficiency as they deliver the world-class support and customer service Kinsta is known for.

What You'll Do:

What You Bring To The Role:

• You are completely fluent in English with excellent communication skills

• You possess a deep-seated curiosity and a passion for professional growth, constantly seeking to refine your technical expertise and soft skills alike

• The ability to work independently in an extremely small team, ask probing questions, and proactively anticipate challenges and potential solutions

• A penchant for looking beyond the text in the Jira ticket to think bigger and deeper about the assigned work 

• You consistently meet deadlines and take personal ownership of outcomes. You communicate early if timelines are at risk and focus on delivering real business value quickly and efficiently

• Excitement to use tools such as Claude Code to enable yourself to increase personal efficiently amid a “trust but verify” mindset

• Experience in the following areas:

  • Python (Quart, FastAPI, async patterns, pytest)

  • TypeScript / JavaScript (Node.js)

  • MySQL

  • REST API structure & JWT authentication

Bonus if you have experience with:

• LLM API integration (OpenAI, Gemini, Anthropic)

• GitHub Actions CI/CD

• Linux server administration (systemd, Nginx, PM2, SSH/rsync, Bash)

• Redis (pub/sub, task queuing)

• PHP / WordPress ecosystem

• Svelte / SvelteKit & Chrome Extension development

• Intercom API

• GraphQL

Benefits: