Manager, Global Talent Acquisition

What Makes Cloudbeds Unique
At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024, but we're just getting started.

How You’ll Make an Impact:

As the Manager, Global Talent Acquisition, you will be responsible for defining and executing Cloudbeds’ global talent acquisition strategy while elevating the quality, consistency, and effectiveness of hiring across the organization.

This is far more than a traditional recruiting leadership role.

You will serve as a strategic partner to executive leadership, helping shape workforce planning decisions, hiring strategies, talent market positioning, executive recruiting initiatives, hiring governance, and recruiting operations.

You will lead a globally distributed Talent Acquisition team while partnering closely with leaders across Customer Success, Onboarding, GTM, Product, Engineering, Finance, and Staff & Corporate functions.

This role will directly impact Cloudbeds’ ability to attract exceptional talent, improve quality of hire, strengthen leadership pipelines, and support the company’s next phase of growth.

In this role, you will also be responsible for driving recruiting analytics, workforce planning initiatives, hiring process optimization, executive recruiting programs, and talent intelligence efforts globally. You will leverage data and market insights to influence hiring decisions, identify opportunities, and support organizational growth.

Given the strategic nature of the role, this position requires strong business acumen, executive presence, operational excellence, and the ability to influence stakeholders across all levels of the organization.

Our People Team:

We’re a globally distributed, multicultural People Team spanning NORAM, LATAM, EMEA, and APAC, and that global footprint isn’t just a fact; it’s a strength we fully embrace.

Our team brings together a diverse mix of perspectives, experiences, and expertise that help us build thoughtful, scalable, and people-centered solutions across the organization.

We partner closely with leaders at every level to help Cloudbeds grow intentionally, build strong teams, strengthen leadership capability, and create exceptional team member experiences.

We believe the People Team should be strategic business partners, not simply administrators. We use data, business insight, operational excellence, and strong relationships to influence decisions and drive outcomes.

The Manager, Global Talent Acquisition, reports to the Global Director of People and plays a critical leadership role within the People organization, helping shape the future of hiring at Cloudbeds.

What You’ll Bring to the Team:

Global Talent Acquisition Strategy

• Develop, execute, and continuously evolve Cloudbeds’ global Talent Acquisition strategy in alignment with business priorities and long-term organizational growth.
• Partner with executive leadership to anticipate future hiring needs and translate business objectives into scalable talent acquisition strategies.
• Build recruiting programs that enable sustainable growth while maintaining a strong focus on hiring quality, speed, and consistency.
• Continuously evaluate market trends, talent availability, and competitive intelligence to ensure Cloudbeds remains positioned to attract exceptional talent globally.

Hiring Excellence & Quality of Hire

• Champion hiring excellence across the organization by continuously raising the quality, consistency, and effectiveness of hiring decisions.
• Design and implement structured interviewing frameworks, assessment methodologies, and hiring governance processes that improve long-term hiring success.
• Partner with leaders to calibrate hiring expectations, strengthen interview practices, and reduce bias throughout the selection process.
• Establish quality-of-hire metrics and continuously evaluate hiring outcomes to improve recruiting effectiveness and long-term organizational performance.
• Promote an exceptional candidate experience while maintaining rigorous hiring standards and a high hiring bar.

Executive Search & Leadership Hiring

• Lead executive and senior leadership searches across multiple functions globally.
• Develop proactive talent mapping strategies and build long-term relationships with high-caliber leadership talent.
• Partner with executive search firms when appropriate while ensuring an outstanding candidate experience throughout the executive hiring process.
• Serve as a trusted advisor to executives throughout complex leadership hiring decisions.

Workforce Planning & Talent Intelligence

• Partner closely with Finance, People, and business leaders to develop workforce plans aligned with company growth objectives.
• Provide data-driven recommendations regarding hiring locations, organizational design, market availability, compensation trends, and talent competitiveness.
• Leverage recruiting analytics, talent intelligence, and market insights to influence executive decision-making and support long-term business planning.
• Build executive dashboards and reporting that provide visibility into recruiting performance, talent risks, and future hiring opportunities.

Recruiting Operations & Process Excellence

• Continuously improve recruiting operations, workflows, systems, reporting, and recruiting technology to ensure scalability and operational excellence.
• Identify opportunities to simplify processes, eliminate bottlenecks, and improve efficiency without compromising hiring quality.
• Ensure recruiting processes remain globally consistent while balancing regional requirements and business needs.
• Drive operational excellence through clear metrics, accountability, and continuous improvement initiatives.

Leadership & Team Development

• Lead, coach, and develop a high-performing, globally distributed Talent Acquisition team.
• Foster a culture of collaboration, ownership, innovation, continuous learning, and accountability.
• Support career development through regular coaching, feedback, mentoring, and succession planning.
• Create an environment where recruiters operate as strategic business partners rather than transactional recruiters.

Executive Partnership & Business Influence

• Serve as a trusted strategic advisor to executives and senior leaders across the organization.
• Influence workforce planning, organizational growth, leadership hiring, and talent strategy through strong business acumen and data-driven recommendations.
• Challenge hiring assumptions when appropriate, providing thoughtful guidance that balances business needs, talent availability, and long-term organizational success.
• Build strong cross-functional partnerships that position Talent Acquisition as a trusted business partner and a key driver of organizational growth.

What Sets You Up for Success:

• 8+ years of progressive Talent Acquisition experience.
• 5+ years of recruiting leadership experience.
• Significant SaaS or high-growth technology recruiting experience.
• Strong recruiting expertise, including GTM, Customer Success, Technology, and Revenue organizations.
• Executive recruiting experience.
• Experience implementing structured hiring assessments and hiring governance frameworks.
• Workforce planning and talent intelligence expertise.
• Experience leading globally distributed recruiting teams.
• Strong analytical, operational, and strategic planning capabilities.
• Excellent communication and executive stakeholder management skills.
• Demonstrated ability to influence senior leaders and drive business outcomes.
• Experience working in a fast-paced, high-growth, remote-first environment.
• Experience with ATS platforms, recruiting analytics, and workforce planning tools.
• Professional working proficiency in English (written and spoken).

Compensation: Depending on your skills and experience, you can expect your annual compensation to be between $180 000 and $195 000 USD (the salary is only for US-based candidates).

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What to Expect - Your Journey with Us
Behind Cloudbeds' revolutionary technology is a team of redefining what's possible in hospitality. We're 650+ employees across 40+ countries, bringing together elite engineers, AI architects, world-class designers, and hospitality veterans to solve challenges others haven't dared to tackle. Our diverse team speaks 30+ languages, but we all share one language: a passion for innovation and travel. From pioneering breakthroughs in machine learning to revolutionizing how hotels operate, we're not just watching the future of hospitality unfold – we're coding it, designing it, writing it, and shipping it. If you're ready to work alongside some of the brightest minds in tech who are obsessed with using AI to transform a trillion-dollar industry, this is your chance to be part of something extraordinary.

Learn more online at cloudbeds.com

Company Awards:

• Best All-In-One Hotel Management System | HotelTechAwards (2025)
• Overall 10 Best Places to Work | HotelTechAwards (2025)
• Most Loved Workplace® Certified (2024)
• Top 10 People’s Choice (2024)
• Deloitte Technology Fast 500 (2024)

Discover our Benefits:

• Remote First, Remote Always
• PTO in accordance with local labor requirements
• Monthly Wellness Fridays - enjoy an extra-long weekend every month
• Fully Paid Parental Leave
• Home office stipend based on country of residency
• Professional development courses in Cloudbeds University
• Access to professional development, including manager training, upskilling and knowledge transfer

Everyone is Welcome - A Culture of Inclusion

Cloudbeds is proud to be an Equal Opportunity Employer that celebrates the diversity in our global team! We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Cloudbeds is committed to the full inclusion of all qualified individuals. As part of this commitment, Cloudbeds will ensure that persons with disabilities are provided reasonable accommodations in the hiring process. We encourage deaf, hard-of-hearing, deaf-blind, and deaf-disabled individuals to apply. If reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at (858) 201-7832 or via email at accommodations@cloudbeds.com. Cloudbeds will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Cloudbeds. Staffing, recruiting agencies, and individuals being represented by an agency are not authorized to use this site or to submit applications, and any such submissions will be considered unsolicited. Cloudbeds does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Cloudbeds employees, or any other company location. Cloudbeds is not responsible for any fees related to unsolicited resumes/applications.

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