Job Title: Remote Therapist Receptionist
Location: Remote (EST)
Employment Type: Full-Time
About The Role
Evolve Psychiatry is seeking a compassionate, organized, and customer-service-oriented Remote Therapist Receptionist to support our growing team of licensed therapists. This individual serves as the primary administrative point of contact for therapy patients, ensuring a seamless experience from initial inquiry through ongoing treatment.
The ideal candidate is highly organized, empathetic, comfortable working in a fast-paced healthcare environment, and able to manage multiple priorities while maintaining exceptional patient care. This role requires excellent communication skills, attention to detail, and the ability to work independently in a fully remote environment.
Responsibilities:
- Answer phone calls and route inquiries appropriately
- Schedule, confirm and modify appointments using our EMR system
- Verify insurance information and collect copays
- Communicate efficiently with therapists, patients, and other staff
- Handle sensitive information with discretion and confidentiality
Qualifications:
- Previous experience in a medical receptionist role working directly with therapists preferred
- Experience in psychiatry or behavioral health
- Proficient with electronic medical records and general computer skills
- Strong organizational abilities and multitasking skills within a remote environment
- Professional appearance/demeanor
- Experience working in a fastpaced administrative environment
- Strong computer proficiency
Success in This Role:The Ideal candidate is someone who:
- Enjoys helping patients and providing outstanding customer service.
- Can confidently manage a high volume of phone calls and appointment scheduling.
- Thrives in a fastpaced, remote environment.
- Pays close attention to detail and follows processes consistently.
- Communicates professionally with patients, therapists, and other team members.
- Takes initiative and is comfortable solving problems independently.
Why Join Us?
- Be a part of a respected and growing psychiatry practice
- Work in a collaborative, missiondriven environment
- Competitive pay and benefits package
- Make a meaningful difference in patients' lives everday
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