Clearer
Take the clearer route to smart career growth. At clearer.io , we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is straightforward yet powerful: to empower our partners with solutions that streamline their operations, foster customer trust, and drive sustainable growth. We’re not just about technology - we’re about making eCommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results.
With fresh investment and rapid growth, this is the perfect time to join our journey. When you become part of clearer.io, you step into a role where your work truly matters. Here, you’ll have the opportunity to own your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way.
If you’re ready to cut through the clutter and focus on what really matters in a dynamic eCommerce landscape, clearer.io is the place to grow, lead, and shape the future of online retail. Join us, and be part of a team that’s committed to making eCommerce clearer, more efficient, and more rewarding for everyone.
As a Senior Data Analyst, you will be the response for transforming complex organizational challenges into scalable analytical frameworks. You will lead high-impact initiatives that directly influence executive decision-making and long-term business trajectory. This role is for a visionary analyst who blends elite technical execution with the ability to mentor junior talent and champion a culture of data-informed intuition across the company. You don't just find insights; you build the systems that make insights inevitable.
Take the clearer route to smart career growth. At clearer.io , we’re reimagining eCommerce by enhancing search, discovery, and customer engagement through a standout suite of innovative apps. Our mission is straightforward yet powerful: to empower our partners with solutions that streamline their operations, foster customer trust, and drive sustainable growth. We’re not just about technology - we’re about making eCommerce smarter, simpler, and more impactful, delivering solutions that inspire confidence and create real results.
With fresh investment and rapid growth, this is the perfect time to join our journey. When you become part of clearer.io, you step into a role where your work truly matters. Here, you’ll have the opportunity to own your projects, drive outcomes, and make an impact within a supportive, diverse team of professionals dedicated to customer success. We value clarity, results, and a customer-centric approach that keeps us focused on delivering real value to our partners every step of the way.
If you’re ready to cut through the clutter and focus on what really matters in a dynamic eCommerce landscape, clearer.io is the place to grow, lead, and shape the future of online retail. Join us, and be part of a team that’s committed to making eCommerce clearer, more efficient, and more rewarding for everyone.
As a Senior Data Analyst, you will be the response for transforming complex organizational challenges into scalable analytical frameworks. You will lead high-impact initiatives that directly influence executive decision-making and long-term business trajectory. This role is for a visionary analyst who blends elite technical execution with the ability to mentor junior talent and champion a culture of data-informed intuition across the company. You don't just find insights; you build the systems that make insights inevitable.
Design and oversee the implementation of scalable data models and schemas; collaborate with Data Engineering to define the long-term evolution of the data platform.
Synthesize complex, multi-layered analyses into compelling narratives and recommendations for leadership.
Identify and scope high-value analytical projects that the business hasn't yet identified, moving the needle on core "North Star" metrics.
Lead the design and analysis of complex A/B and multivariate tests, ensuring statistical rigor and providing clear "go/no-go" recommendations.
Standardize analytical workflows, from SQL coding standards and peer-review processes to the automation of mission-critical reporting suites.
Act as a technical lead and mentor for Associate and Mid-level analysts, conducting code reviews and fostering professional growth within the team.
Typically requires a minimum of 5 years of related experience with a Bachelor’s degree in Computer Science, Engineering, or equivalent.
Experience with e-commerce and with specific experience of Shopify a plus!
Mastery of SQL including window functions and performance tuning; experience with modern data stack tools like dbt is a plus.
Proven track record of building executive-grade dashboard ecosystems in Tableau, Power BI, or Looker that drive organisational change.
Deep proficiency in Python for advanced statistical modeling, predictive analytics, and process automation.
Expert knowledge of probability, regression modeling, and causal inference to ensure all findings are grounded in mathematical truth.
Experience managing the full lifecycle of complex, multi-month projects involving multiple stakeholders and shifting priorities.
Qualities: What other characteristics do we look for? Leadership for sure. But what does that mean? Well, some of the attributes we appreciate include:
Inquisitiveness
Having pride in one’s work
Tenacity: trying to work it out but knowing when to ask for help
Follow-thru and dependability
A strong belief in the team’s success
Most importantly, friendly/kind/a good teammate
Demonstrable examples of leading individuals/teams driving architectural direction, establishing best-practices and patterns
We believe in making things simpler — for our customers, and for each other. That means clarity, purpose, and progress guide everything we do.
Customers at the heart: We obsess over their needs so we can grow together
Purposeful progress: We don’t settle. We take initiative and embrace bold thinking
Endless innovation: We refine, improve, and take meaningful action
Always open: We build trust through transparency and global collaboration
Clear Benefits:
Performance-based Year-End Bonus: Recognizing and rewarding your individual contributions.
Wellness Allowance: Support for classes promoting physical and mental health.
Time Off: 20 days/year, in addition to Vietnam holidays.
MacBook Provided.
Collaborative Events: Offline meet-ups, monthly gatherings and year-end party.
Continuous Learning: Technical and general workshops, online resources.
Health and Wellness Benefits: Generali Health Care, annual check-up.
International Exposure: Enhance expertise and English communication skills.
Working hours: 8:00 AM – 5:00 PM (Vietnam time), Monday to Friday.
We’re here to make things clearer — in eCommerce and in employee experience. If that sounds like your kind of role, we’d love to hear from you.
LATAM, Mexico
Who are we?SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part…