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SENIOR EMAIL MARKETING ACCOUNT MANAGER (100% Remote outside of Canada)
Wishpond
remoteotherfull-time
WorldwidePosted 27d ago
Job Description
PersistIQ currently has a Senior Email Marketing Account Manager position available, and we’re excited to tell you about it!
PersistIQ is a company inside the Wishpond umbrella. It is a rapidly growing SaaS company helping small businesses succeed through digital marketing solutions. Our cloud-based platform provides landing pages, social promotions, website pop-ups, and lead tracking tools, serving over 3,000 customers from startups to Fortune 500 companies. We’re a 100% remote team, passionate about helping businesses achieve measurable growth through smart, data-driven marketing.
OVERVIEW
We’re seeking a highly strategic and experienced Senior Email Marketing Account Manager to own a portfolio of our most valuable and complex VIP clients. This role is for a proven leader who can not only drive exceptional marketing success but also act as a trusted second-in-command to the Senior Account Director, contributing significantly to strategic planning and team mentorship. This fully remote position offers the opportunity to work from anywhere in the world, collaborating closely with the Account Management Team and all departments to ensure the continued success and growth of PersistIQ.
RESPONSIBILITIES
• Exclusively manage a portfolio of high-value PersistIQ clients, including Kick Off Calls (KOCs), deeply understanding their business goals and translating them into effective B2B email outreach strategies with defined, measurable outcomes.
• Co-own strategy, planning, and performance discussions for key accounts, acting as a strategic partner to both clients and the Senior Account Director.
• Proactively track campaign performance against agreed benchmarks (open rates, reply rates, meetings booked, pipeline generated), adjust strategies, and identify growth opportunities to ensure clients consistently achieve and exceed their outreach objectives.
• Serve as a senior advisor and coach to junior and mid-level Account Managers, sharing best practices and fostering their development.
• Assist the Senior Account Director in training new Account Managers, accelerating their time-to-productivity and integration into the team.
• Lead client meetings, presentations, and strategic reviews, especially when the Senior Account Director is unavailable, ensuring seamless communication and continuity.
• Execute and optimize B2B email outreach campaigns, including drafting and reviewing copy, sourcing and validating lead data from multiple channels, and identifying new targeting opportunities. Collaborate closely with other departments to ensure alignment with client strategy and consistently high-quality delivery.
• Leverage a best-in-class AI tool suite daily (e.g., ChatGPT, Claude, Gemini, Clay, Notebook LM, Gamma, etc.) to produce high-quality campaign assets, ad copy, creative concepts, lead enrichment and strategic briefs with unparalleled efficiency.
• Consistently bring strategic insights and proactive recommendations to clients, moving beyond reporting to drive measurable business impact and pipeline growth.
• Handle difficult conversations, underperforming campaigns, and complex client challenges with confidence, transparency, and a solution-oriented approach, and assist Account Managers on this, especially when the Senior Account Director is unavailable.
• Other duties as assigned, reflecting the evolving needs of our high-growth environment.
• Co-own strategy, planning, and performance discussions for key accounts, acting as a strategic partner to both clients and the Senior Account Director.
• Proactively track campaign performance against agreed benchmarks (open rates, reply rates, meetings booked, pipeline generated), adjust strategies, and identify growth opportunities to ensure clients consistently achieve and exceed their outreach objectives.
• Serve as a senior advisor and coach to junior and mid-level Account Managers, sharing best practices and fostering their development.
• Assist the Senior Account Director in training new Account Managers, accelerating their time-to-productivity and integration into the team.
• Lead client meetings, presentations, and strategic reviews, especially when the Senior Account Director is unavailable, ensuring seamless communication and continuity.
• Execute and optimize B2B email outreach campaigns, including drafting and reviewing copy, sourcing and validating lead data from multiple channels, and identifying new targeting opportunities. Collaborate closely with other departments to ensure alignment with client strategy and consistently high-quality delivery.
• Leverage a best-in-class AI tool suite daily (e.g., ChatGPT, Claude, Gemini, Clay, Notebook LM, Gamma, etc.) to produce high-quality campaign assets, ad copy, creative concepts, lead enrichment and strategic briefs with unparalleled efficiency.
• Consistently bring strategic insights and proactive recommendations to clients, moving beyond reporting to drive measurable business impact and pipeline growth.
• Handle difficult conversations, underperforming campaigns, and complex client challenges with confidence, transparency, and a solution-oriented approach, and assist Account Managers on this, especially when the Senior Account Director is unavailable.
• Other duties as assigned, reflecting the evolving needs of our high-growth environment.
QUALIFICATIONS
• 5+ years of progressive experience in Account Management, Digital Marketing, or Client Strategy, with a strong preference for agency or SaaS backgrounds.
• Proven track record of successfully managing and growing high-value/VIP client portfolios, with direct impact on retention, pipeline generation, and revenue growth.
• Demonstrated leadership or mentorship experience, with the ability to guide and develop Account Managers in client strategy, outreach performance, and problem-solving.
• Exceptional strategic thinking and problem-solving abilities, particularly for complex client challenges.
• Strong expertise in building, managing, and optimizing B2B email outreach campaigns, with a deep understanding of key performance drivers (deliverability, open rates, reply rates, meetings booked, and pipeline generated).
• Hands-on experience with outbound and lead generation tools (e.g., PersistIQ, Apollo, Clay, Sales Navigator, ZoomInfo, or similar platforms), including lead sourcing, enrichment, and segmentation.
• Extensive real-world experience with AI tools in a professional context, leveraging them for messaging, campaign optimization, lead enrichment, and workflow efficiency.
• A background in roles measured on client retention, revenue growth, and strategic account development.
• Exceptional organizational ability to strategically manage multiple high-impact client relationships and projects simultaneously.
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
• Proven track record of successfully managing and growing high-value/VIP client portfolios, with direct impact on retention, pipeline generation, and revenue growth.
• Demonstrated leadership or mentorship experience, with the ability to guide and develop Account Managers in client strategy, outreach performance, and problem-solving.
• Exceptional strategic thinking and problem-solving abilities, particularly for complex client challenges.
• Strong expertise in building, managing, and optimizing B2B email outreach campaigns, with a deep understanding of key performance drivers (deliverability, open rates, reply rates, meetings booked, and pipeline generated).
• Hands-on experience with outbound and lead generation tools (e.g., PersistIQ, Apollo, Clay, Sales Navigator, ZoomInfo, or similar platforms), including lead sourcing, enrichment, and segmentation.
• Extensive real-world experience with AI tools in a professional context, leveraging them for messaging, campaign optimization, lead enrichment, and workflow efficiency.
• A background in roles measured on client retention, revenue growth, and strategic account development.
• Exceptional organizational ability to strategically manage multiple high-impact client relationships and projects simultaneously.
• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.
WORK ENVIRONMENT
• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet connection. This position may be required to download and utilize company software.
• The individual must be prepared to work standard business hours in either the Eastern or Pacific Time Zone.
• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.
• Once hired, the successful candidate must provide a valid government-issued photo ID and proof of residential address as part of their onboarding process.
GREAT REASONS TO APPLY FOR THIS ROLE
• Fully remote position allowing you to work from your home anywhere in the world !
• Exciting and dynamic environment with a great leadership team
• Comprehensive training program and regular performance reviews to facilitate your success
• Competitive compensation based on experience and proven abilities
• Great referral programs with incentives and bonuses
• Unbelievable product discounts when you use our products for your own business
• A global workforce of multi-cultural and talented colleagues
• A close-knit operation with amazing growth opportunities for your personal development
• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange
• Corporate headquarters in beautiful Vancouver, British Columbia, Canada
ABOUT US
Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes landing pages, social promotions, website pop-ups, online forms, and lead activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.
Wishpond serves over 3,000 customers in various industries and sizes, from startups to large Fortune 500 companies. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.
To learn more about Wishpond Technologies, please visit our website or any of our social media platforms:
• Website: www.wishpond.com
• Instagram: @wishpondofficial
• Twitter: Wishpond
• Youtube: Thewishpond
• LinkedIn: Wishpond
APPLICATION PROCESS
If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter
Wishpond Technologies is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status or any other basis protected under legislation
We thank all applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries
Internal Applications close on Wednesday, May 20, 2026, at 4:00 pm Pacific Time
Job Details
- Company
- Wishpond
- Location
- Worldwide
- Type
- full-time
- Source
- realworkfromanywhere