Toptal
Headquarters:
Within the client's Global Information Services (GIS) organization is a team of dedicated resources to build a digital center of excellence. This team is made up of diverse skillsets, roles and unique perspectives that allow us to research, design, build and experiment with tools that we hope customers and our internal employees will find useful, usable, and delightful. These digital offerings connect our customers and partners to our products, services, solutions, and talent, making it simple and easy for the customer to choose OC – driving an increase in engagement, loyalty, retention, and sales.
The Stibo Platform Architect will work closely with our digital center of excellence, integration architects, enterprise architects, IT product owners, business digital product managers and partners to develop a deep understanding of our business strategies and our user journeys
Leveraging this understanding, the Platform Owner – Stibo is responsible for establishing a common framework to build and run the product data, asset management, syndication of data, and product visualization tools supporting the company’s initiatives across our market facing, digital worker and manufacturing digital portfolios. This role will set the vision and strategy needed to ensure rapid, iterative development and global deployment of industry best features for each of these critical areas. Specifically ensuring we have a comprehensive, nimble, modern, secure, modular, and scalable platform that we can leverage across businesses and global regions. This role will also promote education and drive consensus in setting our platform standards and direction across the GIS organization and with our key partners.
Reports to : GIS Product Leader – MDM Product, Program, and Practice
Span of Control : Individual Contributor
Job Responsibilities
Knowing Our Businesses and their Strategies
Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives.
Understand the strategic direction of the company’s businesses and execute technical strategies to enhance business results; lead conversations while setting direction for the team, processes and managed relationships.
Know what best-in-class IT service organizations do and obtain outside-in market insights to understand and then apply to impact the client positively.
Executing Strategy
Platform Leadership for Product Management, Data Syndication, and Integration Design with Platform Owners of Publication, Content Management Systems, ERPs, MES, and CRMs.
Lead the design and implementation of the data management application framework and architecture for large-scale, scalable product data management and syndications systems designed to support users and customers internationally, 24x7, determining specifications and working parameters for hardware/software interoperability, accounting for scalability, maintainability, and security within design.
Establishes reusable and extensible code bases and platforms that serve business, marketing, and customer strategies
Execute, consult, and advise on product implementation strategies, upgrades, and integration processes, with existing products and platforms.
Establishing and maintaining alliances with key partners and champions IT product concepts and strategies.
Ensuring the development and execution of business plans for OC’s chosen platform.
Participating in defining product strategies and pricing standards.
Participates in the creation of technical approaches/roadmaps for critical use cases that have potential to differentiate the client in customer engagement and influence
Evaluates, participates in the selection of and maintenance of partnerships with key internal and external development teams contributing to delivery of digital portfolios
Crafts initial solution options to include work categorization and estimates across major disciplines: User Experience, Analytics, Front End Development, Back End Development, Data Integration, DevOps, Quality Assurance, Security and Architecture
Collaborate with DevOps, IT project managers product owners, digital team, and technology architects to plan platform application and infrastructure upgrades. product releases, develop release project plan, direct, and manage release execution resources, coordination of workflow between cross function teams, end user training, release roll out and production support
Architecture and Solution Delivery
Leads digital architecture, design, and standards of the platform.
Identifies needs, research and prototypes options, communicates impacts or potential challenges for other teams; builds work plans for new solutions or retrofits
Via participation in the GIS Architecture Review Board, leads architectural review for platform owned and contributes to other architectural reviews, impact assessments and estimation processes
Shares thought processes and evaluation techniques with other architects and technical resources, promotes education in the processes of solutioning
Innovate and Think Strategically
Partner with Global Information Services (GIS), business, and commercial leadership to formulate and maintain a technical product platform roadmap of current and future features and functionalities.
Conduct market research and analysis to identify trends, and use this information to influence platform development
Proactively engage with platform technology vendors to understand their product roadmap and future upgrade and release plans.
Influencing in the Function
Identify areas of waste and ideate and execute on aligned action plans to create productivity.
Participate in special programs or projects that support the long-term strategic goals of the organization.
Identify and lead opportunities to improve the effectiveness, value, and perception of the organization .
Developing Talent
Invest in personal growth and development, clearly focused on self-learning.
Foster a high-performing, well-connected global team culture that emphasizes collaboration, accountability, curiosity, and innovation
Job Requirements
MINIMUM QUALIFICATIONS:
Bachelor's degree in computer science, Information Technology or related field; or equivalent experience
5+ years of experience with MDM, PIM, DAM, Syndication, Stibo,
Preferred knowledge in Salsify & InDesign
5+ years’ experience in information technology focused projects including websites, portals, apps, mobile, data integration, analytics
5+ years working directly with business teams (commercial, business) in a role understanding and translating business needs into technical implementation
Experience
Demonstrated expertise in understanding workflows and business processes, identifying issues and providing solutions that leverage PIM/MDM/DAM/Syndication relevant technologies
Data management with highly integrated systems, experience designing hierarchy and data precedence rules
Data categorization, classification, and hierarchy (inheritance modeling)
Working experience in Data Stewardship, Data governance, Product Lifecycle
Have functional experience of using STEP for scheduling and monitoring batch processes
Understanding of Salsify and syndication software
Understanding of agile and waterfall project mgmt. methodologies
Proficient in estimating work and project scheduling/sprint planning
Knowledge, Skills, & Abilities
Demonstrated experience collaborating across regions
Demonstrated experience leading resolution of service issues in conjunction with and on behalf of internal teams and external providers
Experience in supplier relationships, confidence and presence to deal with suppliers both internal and external and, on-shore or off-shore
Experience analyzing and presenting data driven performance results to different levels of audiences and providing insight on root causes and improvement options.
Experience using and working with an ITSM platform; Service Now strongly preferred
Demonstrated prior experience with applying strong analytical and problem-solving skills
The ability to convey relevant information clearly with confidence; understanding others through active listening
Demonstrates the ability to build trust, connections, and influence stakeholders
Organizational skills to handle multiple priorities and proven ability to execute and deliver results
Excellent interpersonal, communication and team-facilitation skills along with strong visualization skills –being able to educate and explain how product data flows downstream to integrated systems
Global mindset, foundational not spot solution
Ability to travel ~10%, domestic and international
Anywhere in the World
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