Vice President, Banking & Financial Services Industry Leader

Our Culture

Quantum Metric's number one objective is happy people, diverse and inclusive culture. We’re passionate about empowering our people to become the best version of themselves, offering coaching and training programs designed to accelerate their career in whatever direction they choose.

As a remote-first company, we understand the importance of building an engaged, diverse, and fun place to work. We hold regular company-wide events, seasonal challenges, and Quantum Metric sponsored local outings when Zoom becomes too much. We also have a number of Employee Resource Groups that provide spaces to discuss, share, and reflect on topics that impact us both inside and outside of work - from being new to SaaS or navigating it as a first-time parent, to overcoming the barriers faced as Black, Hispanic, Asian American and Native Hawaiian/Pacific Islander, LGBTQIA or other underrepresented backgrounds.

We are also passionate about the connections we build with our customers. You’ll not only work with some of the world’s most recognized brands, but build lasting relationships.

At Quantum Metric we value all types of experience and education and don’t expect you to meet every qualification for this position. We are most interested in the unique perspective you can bring and your ability to uphold our values of passion, persistence, and integrity.

About the Role

This role will take a highly proactive approach to building the Banking & Financial Services business at Quantum Metric through strategic market displacement, pipeline growth and account expansion, and establishing Quantum Metric's brand authority within the BFSI space. The Industry Leader, BFSI will serve as the "inside-out" strategist responsible for transforming QM from a horizontal tool into a recognized vertical powerhouse within the world's largest financial institutions. They will be expected to know the competitive landscape, help drive messaging and associated content, support high-value cross-functional initiatives, and be actively involved in and accountable for the revenue performance of this industry.

Responsibilities

• Work with the sales, product, marketing, and solutions engineering teams to generate and implement the go-to-market strategy for the Banking & Financial Services industry
• Actively partner with the sales organization to win key global accounts and secure Lighthouse customers among top-tier global banks
• Develop and implement product positioning, messaging, and strategies to pursue aggressive growth goals across Retail Banking, Wealth Management, and related BFSI sub-verticals
• Act as executive sponsor on high-priority, in-flight deals — refining narratives and overcoming late-stage procurement and security audit hurdles
• Define and own the "Win-Against" competitive strategy to displace incumbents by demonstrating superior ROI in fraud detection, call deflection, and digital experience
• Develop repeatable BFSI sales playbooks and enablement materials that increase sales velocity and are adopted broadly across the revenue organization
• Work closely with Product to ensure QM's Agentic AI solutions meet the rigorous security, compliance, and regulatory standards of the financial services industry
• Establish QM as a top-tier recognized solution in the BFSI space through analyst engagement (Gartner, Forrester), keynote participation, and industry roundtables
• Develop thought leadership content including practitioner articles, joint publications, podcasts, and conference presentations
• Leverage your executive network to facilitate introductions to C-Suite stakeholders including CIOs, CDOs, and heads of Risk and Digital

Requirements

• Extensive experience in the Banking & Financial Services industry, ideally with a background as a digital or technology leader at a major financial institution
• Preferred: SaaS or B2B technology experience with a focus on creating, analyzing, and optimizing digital experiences for consumers
• Deep familiarity with navigating bank procurement processes, security audits, and regulatory compliance requirements
• Proven ability to translate complex digital signals into tangible Risk, Fraud, and Revenue outcomes that resonate with financial services executives
• A strong knowledge of enterprise sales processes and demonstrated ability to influence deals without direct ownership
• A clear point of view on how to win in the BFSI space, including an understanding of the roles and decision-making dynamics around digital experience investment
• Demonstrated ability to persuasively communicate complex concepts at the highest levels of an organization
• Track record of influencing cross-functional teams — Product, Marketing, and Sales — without direct reporting lines
• Travel: Up to 25%

Compensation

$220,000 - 250,000 base salary, plus variable comp

Additional Information

Recruitment Process

To help us get to know each other better, we require at least one interview to be conducted in person. Which stage happens face-to-face will depend on your location and interviewer availability (typically occurring between the team and executive rounds).

- Recruiter Screen (30 minutes)

- Hiring Manager Interview (60 minutes)

- Team Interview 1 (30 minutes)
- Team Interview 2 (30 minutes)

- AE / SE Demo (60 minutes)
- Chief Customer Officer Interview (30 minutes)
- Chief Revenue Officer Interview (30 minutes)

- CEO Interview (30 minutes)

Note: This process is subject to change. Final-stage candidates will also have the optional opportunity to meet with an Employee Resource Group (ERG) member if that is of interest.

Perks and Benefits

This will be the best group that you ever work with! We support one another through obstacles and succeed as a team. Your hard work will be well rewarded. Most importantly, you'll be strapped to a technology rocket ship bound for greatness! Your success at Quantum Metric will be a milestone in your career.

Group benefits

Medical, Dental, Vision Insurance (99% Medical base plan paid by the Company)

FSA, DCFSA, and HSA accounts

Employee Assistance Programs (EAP)

Telehealth options

Voluntary Life & AD&D, STD, LTD, Critical Illness and Accident

Wellness Perks - discounts on a top-rated fitness app and Healthy Rewards program.

Discounts on Pet Insurance

401k (with employer match) and Options / Equity

13 company holidays

Unlimited Paid Time Off

Sick leave

Parental/Adoption Leave

In addition to our more traditional benefits, we also offer great perks, a flexible work environment, and numerous resources for professional development and team building.

Promotional opportunities

Rewards and recognition programs

Robust onboarding and training program

One-time stipend for work-at-home employees

Monthly business expense stipend

Flexible work environments

Employee Discount Program (Perks at Work)

Employee Referral Program

Lead Referral Program

MacBook and awesome swag delivered to your door

Encouraging and collaborative culture

RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

About Quantum Metric

As a leader in digital analytics, Quantum Metric helps organizations put customers at the heart of everything they do. Providing a simplified approach to monitor, diagnose and optimize the digital journeys that matter most, the Quantum Metric platform offers in-depth customer understanding, quantified and tied to core business objectives.

Today, Quantum Metric captures insights from 50 percent of the world’s internet users, supporting nationally recognized brands in ecommerce and retail, travel, financial services and telecommunications.

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the last six-consecutive years, and has made the Best Places to Work lists by Glassdoor, BuiltIn, Fast Company and Forbes.

If the above role seems like a match and you’re interested in joining a team of people with exceptional potential from diverse backgrounds, perspectives, and life experiences, we want to hear from you!

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Quantum Metric reserves the right to change, edit, and add duties and responsibilities of all job descriptions at any time, at its sole discretion, and to notify the respective employee accordingly.

Quantum Metric will only provide offers of employment and all communications regarding employment from an official @quantummetric.com email address and/or LinkedIn inMail. Quantum does not recruit via channels such as WhatsApp or Telegram, and will not ask for a candidate’s sensitive information and/or any upfront fees/costs during the job application process. Quantum asks that any candidates report any suspicious recruitment efforts to security@quantummetric.com.

Quantum Metric is an E-Verify employer: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

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