Operations Manager

Headquarters: Monaco
URL: https://www.montclairchef.com/

OPERATIONS MANAGER

The Role

You will be the operational backbone of Montclair Chef. Your job is to run every system, process, and workflow so the founder can focus on brand, sales, and strategic growth. You don't need to be a visionary. You need to be the person who makes the vision run flawlessly every single day.

This is a remote role, ideally based in the UK or Western Europe for timezone alignment with both US and European operations. You will report directly to the founder.

What You Own

• Paid advertising: monitor performance across multiple campaigns, adjust budgets, flag underperformance, coordinate with specialists when needed

• Website: maintain and update content across 40+ pages, adjust for SEO and AI visibility

• CRM and pipeline: ensure candidate database is clean — tagging, pipeline stages, data integrity

• Lead tracking: maintain dashboard systems, keep KPIs current, flag anomalies

• Automation: maintain AI routing, qualification workflows, and integrations across platforms

• Invoicing and collections: manage payment follow-ups, flag overdue accounts

• Expense tracking: monthly cost reporting, flag unnecessary spend

• Team coordination: daily check-ins with remote team via messaging platforms, assign tasks, ensure deadlines are met

• SOP maintenance: keep all recruitment SOPs current, document new processes as they emerge

• Recruiter onboarding: set up accounts, system access, and training materials for new hires

• Social media execution: schedule and post content based on founder's direction

• Security and spam filtering: monitor bot traffic, maintain filtering systems

• Background check coordination: trigger and track checks at trial stage

• Newsletter: manage sends, maintain subscriber list, coordinate with founder on content

• Community oversight: coordinate with VA on moderation and management across multiple groups

• Post-placement follow-up: ensure check-in communications go to both clients and chefs

• AI system maintenance: keep existing automation tools running smoothly

• Hiring support: screen candidates, manage application pipeline, coordinate interviews, present recommendations to founder for final decision

 

---

 

Who You Are

• 3-5 years experience in operations, project management, or agency coordination

• Hospitality or luxury service background preferred but not required

• Comfortable managing multiple software platforms simultaneously (CRM, Website builder, Google Ads, Zapier, Slack, Trello)

• Detail-obsessed — you catch errors before anyone else notices

• Proactive — you don't wait to be told, you flag issues and propose solutions

• Comfortable working remotely with a small distributed team

• Calm under pressure, high standards, low ego

• Fascinated by systems and processes, not by being in the spotlight

Culture Fit (Non-Negotiable)

Low ego. Hungry. Motivated. Overachiever. You want to be essential to something being built from the ground up. You don't want to run your own business — you want to run someone else's better than they ever could.

Compensation: €70,000–95,000 annual equivalent. Remote work. Contractor basis. Performance review after 90 days.

How to Apply

This application takes approximately 15 minutes to complete. A 2-minute introduction video is required at the final stage — no video, no consideration.

Fill in the application form here: https://forms.gle/RamL9ynRgWqNxGfn8 

Thank you.

 

To apply: https://weworkremotely.com/remote-jobs/montclair-chef-operations-manager