D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team - yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

At D2L, we’re passionate about transforming learning to be accessible, engaging, and inspiring for everyone. Our software reaches millions worldwide, and we’re looking for people who share our vision.

The Localization Specialist ensures timely delivery of multilingual content, supports localization and product release schedules, and contributes to the Course Package Translation Service. The role requires tracking localization issues, maintaining SOPs and training materials, and collaborating with internal teams and partners. Strong project management, technical writing, problem-solving, and customer support skills are essential to ensure a high-quality experience for all stakeholders.

How will I make an impact?

Engage with internal and external stakeholders to identify localization gaps and resolve translation issues
Support new translation deals and project manage end-to-end delivery of the Course Package Translation Service
Develop, conduct, and track translation quality programs with internal/external stakeholders
Analyze localizability and localization workflow issues and provide innovative, optimal solutions
Develop, document, and refine standard operating procedures (SOPs) to drive efficiency
Create external documentation (FAQs, blog posts, SOPs, Known Issue and Fixed Issue articles, etc.,)
Assist with additional high-priority localization tasks and initiatives as they arise
Leverage AI-powered tools responsibly to support content creation, translation QA, and workflow efficiency while ensuring accuracy, quality, and adherence to organization AI governance

What you’ll bring to the role:

Collaborate with internal and external stakeholders to troubleshoot localization issues, identify root causes, and implement effective solutions
Create, publish, and peer review content and media in accordance with the technical writing standards
Monitor and maintain publishing queues to review, edit, and publish external content created by D2L colleagues
Produce actionable insights by analyzing localization issue trends and time to resolution
Ability to use data tracking tools
Gather and analyze localization requirements in collaboration with requestors and subject matter experts (SMEs)
Own successful completion of course package translation projects and other localization requests
Manage vendor-relationships to deliver projects on time within budget
Use AI-assisted authoring, summarization, and translation optimization tools to improve translation quality

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