We're Heidi.

We're building the future of healthcare by giving every clinician the earth's finest AI Care Partner. In just 18 months, our clinical AI products have absorbed the administrative chaos of 73 million patient visits. Today, we support over 2.5 million patient sessions a week across 190+ countries.

Healthcare systems are failing us; clinicians spend more time on documentation than on patients, and the human connection that makes medicine worth practicing is eroding.

Our mission is simple: double the world's healthcare capacity and strengthen the human connection at its heart.

We found product-market fit with a freemium medical scribe that clinicians love. Now, we're expanding. Every task a clinician hands to Heidi is a patient who feels more attended to, a health system unclogged, and a clinician who gets to be a clinician again.

If you don't choose easy and you want to build something way bigger than yourself then, choose the challenge, choose Heidi.

The role

Our Enterprise motion is young, and that's the point. We have Enterprise Account Executives closing real deals with health systems and hospital networks, but the playbook they're running is still being written in real time, deal by deal. We need someone who's built an enterprise motion before and knows the difference between a repeatable process and a pile of Notion docs nobody follows.

You'll manage our Enterprise AEs day to day, which means you're in their deals, not just their pipeline reviews. You'll be on calls with health system procurement teams, helping navigate security reviews and multi-stakeholder buying committees, and coaching your team through the moments that actually decide whether a deal closes. At the same time, you're building the muscle behind the team: qualification criteria, deal stages, forecasting discipline, and the enablement that turns one rep's win into everyone's win. Success looks like a team that closes more, forecasts accurately, and has a motion sharp enough that the next AE we hire ramps in weeks, not quarters.

What you'll do

Manage and coach a team of Enterprise Account Executives, with regular deal reviews that dig into strategy, not just stage and close date
Get directly involved in complex, high-value deals, sitting in on calls with health system stakeholders when your experience changes the outcome
Build the qualification framework and deal stages that give us an honest, predictable view of the Enterprise pipeline
Own forecasting accuracy for the Enterprise segment and report on it with numbers you'd defend to the board
Design the onboarding and enablement path that gets new Enterprise AEs productive fast, grounded in what's actually worked in real deals
Partner with Product and Clinical teams to bring the right people into procurement conversations and security reviews at the right moment
Identify where our current sales process breaks down against large, multi-stakeholder health systems, and fix it
Recruit and hire the next wave of Enterprise AEs as the team scales

What You'll Need

5+ years of enterprise sales leadership experience, though we care more about what you've shipped/built than years on the clock.
A romantic streak about software. You believe great products can transform someone's day.
You've built a sales process from scratch and know the difference between "we have a playbook" and "we have a Notion page nobody opens." You coach reps in the deal, not just in the debrief.
Passion for AI, shown through hands-on building, prototyping, or side projects.
You default to building over requesting.
You're confident in your thinking and open to being wrong. Great ideas win regardless of who surfaces them.

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